This Privacy Policy states how your personal information is collected, used, and shared when you visit or make a purchase from www.noveldey.com
Personal information collected
When you visit the Site, certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device is automatically collected. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is referred to as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order information”. “Personal Information” in this Privacy Policy includes both Device Information and Order Information.
How your personal information is used
We use the Order Information that we collect to fulfill any orders placed through the Site (including proving you with order confirmations and invoices, arranging for shipping, etc). Additionally, your Order Information is used to communicate with you. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Cross-Border Data Transfers
To provide our services efficiently and securely, we store your personal data in a data center located in Germany. This data center meets high security standards to protect your data from unauthorized access, loss, or misuse.
We ensure that our German service provider complies with the Australian Privacy Principles (APPs) and implements measures such as data encryption, access controls, and regular security audits.
By using our website and services, you consent to the transfer, storage, and processing of your personal data in Germany. If you have any questions about our privacy practices or require further information, please contact us at info@noveldey.com.
Access and Correction
You have the right to access and correct your personal information. Please contact us at info@noveldey.com to make a request.
Complaints
If you have a complaint about how we handle your personal information, please contact us at info@noveldey.com. We will address your complaint promptly.
Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at info@noveldey.com or by mail using the details provided below:
Noveldey Products
Nina Balgheim, 231 Kurmond Road, Freemans Reach NSW 2756, Australia